Customer Testimonials
Everything went well. Dealership in the process of construction/upgrades of its facility.
This is a high quality dealership. All of my experiences reflect that.
Great team helped me with all my needs !! These guys always go above and beyond!!!
My local Porsche dealership - high quality customer service, quality repair and great communication are most appreciated and delivered!
My car was serviced at the Audi dealership, because the Porsche dealership is undergoing renovation. Service advisor and staff were all very helpful, explained everything thoroughly, , and everyone was polite, even though the facility was very busy.
Farrah was the best exceptional service. I will never go back to Manhattan Porsche dealer again they are the worse.
We have had great experience purchasing new vehicles from Porsche Englewood. The salesman, George S Bautista, is the best salesman we have ever dealt with. He is courteous and patient, and helpful in every way. We also feel that we can trust him to get the best price for us. This is going to be our third Porsche and we highly recommend anybody who wants to purchase a Porsche to come to see George at Porsche Englewood!
I found my 911 on CarGurus, but I live 126 miles away so I needed to conduct my business online. Porsche Englewood was outstanding accommodating me. The salesman, John Lee was extremely helpful, explaining many details. He was most courteous, helpful, and he made me happy that I selected to do business with Porsche Englewood. He represents the dealership with great dignity and class. The presentation of my car delivery was top notch. So from start to finish it was a great experience. I heartily recommend Porsche Englewood to all would be Porsche buyers. Thank you John Lee, and thank you Porsche ...
Total appreciation process from Marcy Gross.. Thank you again.
I have been a customer of Town Porsche for a number of years and I am still a returning customer. Great service.
My experience at Town Porsche has always been excellent, especially thanks to Robin and Danielle along with Will Gako and the others there at Town. Thanks for for the service and work you all do there.
Second time that we buy a Porche and each time our experience and expectations has been fully completed.
George Bautista at Town Porsche was very helpful making the order, purchase and delivery of the my new Taycan a great experience, especially since I live on the west coast! Even small details like shipping the electrical charging system ahead the car allows me to be ready to go when the car arrives. I can hardly wait to see the it and drive it!
Great experience with Jeremy in the service department. I had an issue that my 3rd party warranty wouldn’t cover. After some back-and-forth, he got them to cover the issues. Thank you again, Jeremy.
They have the best service facility in the Tri-State area -- no one else comes close. Marcy, Kevin, Andrew and the rest of the service team are the only ones I would trust with a Porsche.
Excellent customer service - very good communications throughout the process. Accommodated request - and acquired the vehicle from another dealer --- no hassle and delivered as promised. Highly recommend Maurice (sales rep). Thanks, Alex
My experience with Town Porsche was excellent . My salesperson George Batista was very professional. He took me on a beautiful test drive which made my decision very helpful. would recommend this dealership to my friends
Excellent experience. Will never go to another Porsche Dealer again. I have found my home.
I wish the airlines could take a lesson from Marcy. Soooo punctual. Excellent service All the bells and whistles of a fine concierge
This is my second visit to this dealership and I will continue to return. The main reason for this is my service advisor Marci. She was incredibly easy to deal with, friendly and accommodating. This is at a level that I haven't experienced in any dealership ever. The service here is leaps and bounds above the other Porsche center in NNJ. I cannot say enough great things about Marci.
The standard of excellence exemplifies the service department at town motors. As always Danielle and Marcy provide A service you are lucky to have them
I have avoided working with dealers in the based on past experience with price gouging, uneven service and my lack of trust in their integrity. My recent experience with Town Porsche has forced me to completely reconsider my bias. My regular trusted mechanic was not able to diagnose or fix the issue with my car as he does not have the state of the art diagnostic tools which forced me to seek out service from a dealer on an expedited basis (needed the car for the weekend). My Manhattan based dealer confirmed my worst expectations with customer service that amounted ...
Town Porsche in Englewood is the place to go if you need any service and you should ask for Marcy Gross she is amazing. This week I brought in my car for some minor service and even though I didnt book a loaner once Marcy saw that there are some delays she arranged a car for me on the spot so I can go to my office. During the day I got updates on the status of my car and the following morning Marcy was there to ensure my Porsche is fully serviced, clean and ready to go. Five stars ...
Andrew and Danielle in the Porsche Service Dept. must be the best people in the automobile business. They have cared for my 2016 Macan S since new and have helped me keep it in excellent condition and perfect working order. Many thanks!
I am a returning customer to Town Porsche, they treat me with professionalism and understand my needs. I trust this dealer and service department
The work and service done to my vehicle was exceptional I highly recomend them.
I had very specific requirements and wanted to custom order my new Cayenne. Allie Dudko of Town Motors did an excellent job advising me about how to spec my car and handled the whole process with Porsche in Germany. She also expertly handled my trade-in and although she told me how long the process would take, much to my pleasant surprise, the Cayenne arrived a month earlier than she had indicated. Town Motors was truly exceptional and we will definitely be buying any future Porsche's from them; Allie and Town Porsche exceeded my already high expectations.
Great service from my service representatives Marcy
Will Gakos did a great job, buying a car out of state is scary, He made the process much easier. Always called or emailed me back on a timely basis.
As always, outstanding service provided by Town service team. Thank you.
Maurice did an excellent job selling me the vehicle, explaining its' features and making it an enjoyable experience. Thanks for the great experience!
I REAL RECOMMEND THIS DEALER TO MY FREIND,,THANK YOU..DANIELLE GALLUCCI..
Marci is the best. There are few people in a sales aspect that i deal with that have what she has.
Danielle and Marcy are always the most helpful people EVER!!!!!
Tony Martins was great to work with and very sensitive to my needs.
Customer service was very professional and service was done on time.
I had to squeeze in my service call before and unanticipated trip out of the area. Town motors accommodated my need, got the car ready for me early and did a great job.
They are the absolute best in customer service and quality of work. I actually changed Porsche Dealer locations because of the warm reception I received from Town Porsche!
I recently found a CPO Cayenne from the Porsche website that was for sale at Town Motors Porsche in Englewood, New Jersey. I am from Minneapolis Minnesota. This is over 1,250 miles away. So, not only was the thought of going all that way to find out that the car might not have been what I was looking for in the back of my mind, but I was also going to be driving out my Lexus to trade in. Vince Russotto was the salesman who answered the phone when I called in asking questions about the Porsche. I explained to him ...
Always a pleasure servicing my car with Town Porsche
Their service is excellent and fully satisfactory. And my has been returned to my garage.
3rd car with the same dealership. Everyone there is nice, particularly the service department.
Bought several car in the past. Always treated wellGood people, fair deals. Would highly recommend to any potential car buyer.
The personnel was very professional and personal (at the same time). They were listening and very responsive ! I was able to get a loaner and my car was completed within promised time! Highly recommended! Thanks.
Great service oriented place Everyone was nice and helpful. Very efficient.
Best salesman Ive ever dealt with in George Bautista. He was welcoming, Attentive, honest, knowledgeable, low pressure and knew the Porsche lineup Backwards and forwards. As a 35 year loyal customer of Benzel Busch, having Leased over 12 cars from them, it took a lot to make me feel comfortable to even Think about changing to another brand. George successfully did it in spades. I bought A Macan for cash and yesterday returned the following day and leased a booster s For my wife! So far, Im loving both cars!
Great place with a great customer service and sales people. Always helpful to fulfill your needs. Thanks
Danielle, was great. I brought my car in for a dent repair which Danielle managed through an outside vendor. She made everything easy, the initial estimate, scheduling the work, getting me transportation, back and forth from the dealership, etc.. Overall communication and customer service were exceptional. kudos, Danielle.
Service Manager Marcy Gross is the best -- she always appreciates the value of my time, she knows me well, she understands how seriously I take the service and maintenance of my car, she's honest and fair, and she treats us like family. Bought this car at Town 10 years ago and it's been my only Porsche dealership since! (Rich in Parts is also terrific, as is Will Gakos in Sales.) Keep up the great work!
Having my car serviced is always a pleasure because of Marcy. We have a long established relationship and I always enjoy the personal service I receive. Marcy is the reason I keep coming back to Town Porsche even though I have a Porsche dealership closer to my home.
I'd like to mention Danielle Gallucci who is the service advisor at Town Motors. She is exceptional and recommend her highly. I've always had a great experience when Danielle is involved with my auto needs. I would also add that the service mechanics there are highly qualified.
I had my car serviced. Danielle is great shes very helpful and she delivered my car to my house.Great Service!!!
MY EXPERIENCE WITH TOWN MOTORS PORSCHE WAS EXCELLENT. WOULD RECOMMEND THIS DEALERSHIP
Everyone at the dearlership makes it easy for me as a customer. Just perfect, no issues, thanks Guys
outstanding customer service - picked me up and dropped me off all in one day without missing work. Appreciate Danielle who arranged it all.
A very pleasant experience...as always the ladies that run the service area were attentive and the car was completed on time...great coffee, WiFi, etc. Tony
Buying a preowned 17 911S, sight unseen, from a dealer on the other side of the country takes a leap of faith and a high level of confidence in that dealer. George Bautista, Sales Associate, at Town Porsche provided that level of trust. He was very professional from the beginning phone contact throughout the negotiation process. George answered all questions and providing supporting documents and close-up videos. He simplified the purchase by coordinating excellent closed-side transportation and arranging for home-state registration. My experience with George Bautista and Town Porsche was first-class.
I have my cars awhile. When I bring in for service I am always greeted with a nice smile and efficient planning. The loaner cars are good and the service to my car is always professional.
Marcy took care of me as usual as did the parts person.
I brought my car to Town Motors Porsche after being rear-ended causing damage to my Cayenne which I had purchased there in April. Marcy in the Service Department was fantastic--she handled/coordinated everything between the auto body shop they use and the insurance company and I was not responsible for a thing. Most importantly, my car looked as great as new when the repair was finished. While I certainly would have preferred never having to need auto body repair at all, I could not be happier with the process and the end result!!
Experience was great. I worked with Wil who was extremely helpful and accommodating. I definitely recommend working with Town for your Porsche purchase.
great service all around....................................................................................................
Great experience. Just the latest. Knowledgeable, pleasant, friendly and transparent group of professionals.
Service is always outstanding, and so are the people at the dealership. I always feel like family. I have been a customer for twelve years. I wouldn't go anywhere else for a car or for service.
I recently leased a new 2016 Porsche Macan from Town Porsche The process went great - great price, great service, great car!! What more could you ask for. The entire process was seamless. In the market for a Porsche. I highly recommend you see Jonathan Wein at Town Porsche. Thanks Jonathan, Doug and Miguel for a great buying experience. Loving my new Macan!
Very Professional, clean, well organized, not pushy, Preeth, my sales guy is outstanding! Was at several Porsche dealerships, some felt "cold", but not this one!
I have been a happy, loyal customer of Town Motors Porsche since 2009. From the Management to Sales to Service, my experience with Town Motors Porsche has always been positive; I highly recommend this dealer to all Porsche enthusiasts. My most recent experience was the 2015 Macan Turbo purchase where I dealt with William Gakos in ordering the vehicle. Will's outstanding professionalism, attentiveness, and product knowledge certainly made my ordering process very smooth and easy from start to finish (approximately 3-4 months). Will is also very thorough and the level of service he provided was great; he also went the extra ...
They go above and beyond to make the service experience a pleasure. I wish they also worked on my other cars. I just make the call and they take care of the rest. As I thank all the staff for the great job, I especially like to point out Marcy and Tania for going the extra mile.
I have been dealing with this dealer for sales and service since 1998. I purchased two Audi Allroad there, and have both of my Porsche turbos serviced here presently. My service advisor, for all of these years, has been Marcy Gross. I was living in Fort Lee NJ when I first started dealing with Town. Now I live 100 miles away in the Hudson Valley. I STILL COME TO TOWN. Marcy is not simply a master service advisor. She is a service advocate. There is a big difference. Marcy not only makes certain that everything is repaired on my vehicle as I ...
I have been dealing with Town Posrche for more than 10yrs. Starting from the sales department which went down a little when Marc Faraj had briefly left the dealership but now that Marc's been back he has developed a strong sales team that is highly professional and extremely helpful. There are no games and the sales transaction cannot get easier. Service has always stayed strong because of their competent technicians and Marcy Gross who has always gone above and beyond. She pays special attention to detail and gets the car fixed properly in the first visit. Marcy makes it ...
Daniel Sene is outstanding. I am an out of state buyer and he made this transaction a pleasure. Daniel provided detailed videos, paint meter readings, verbal walk around of the car and even drove it for me and reported back quickly. The product that Town Motor delivered exceeded my expectations in all regards. I flew in, test drove, signed and was back on the road in under 1 hour. The price and product were the best I have seen and there was no pressure on upsell items. If you have a chance to do business there, I highly recommend them. I ...
Thanks for the help with the car. Marcy: you put up with me over and over and over. Takes dedication and patience. Keep up the good work.
My experience with Town Motor and especially Will was the smoothest and easiest transaction in purchasing a car. Will's service and professionalism was exceptional and still is. We tend to still bother him through email and he never fails with a quick response. I would highly recommend Will and the Town Motor experience.
Great...I'm a continued loyal customer. Delivery was seamless. I worked with Will mostly online. As a continued customer, I have trust in the dealership for service quality and integrity in the industry.
Everything is EXCELLENT!!! The service experience my husband and I received was simply excellent! We love the New Macan and so worth for the 3 months wait!!
I drove an hour from my house based on a phone call with Daniel Sene to buy my 2011 Porsche cayenne. Was the best thing I ever did even considering I have a Porsche dealership 15 minutes away from my house. This is my third Porsche and by far the best sales experience. Daniel Sene made me feel welcome from the word hello. He was so professional and made the process quick and easy. It felt as I was being advised more than sold, like I came with my brother to buy a car. I love my car and strongly recommend this ...
Marcy Gross makes it happen for me. She is the main reason for my outstanding review of your dealership. She is professional in every respect and makes me feel that I am her only client at the time of my visit. Truly 'one of a kind' person who is sensitive to my issues and understands the importance of getting it right the first time and being on time. Thank you Marcy. Regards, Ed
The brands sells itself. Porsche aficionados like myself expect new acquisitions to be priced fairly evenly among dealers. Aside from that momentary high one experiences when taking delivery of a new vehicle, what's most important is selecting a dealership is the level of satisfaction with the service department, including the personalized the care and attention that's given to you. I've owned over 15 vehicles, and without doubt,Town Motor's service department is the best I have encountered. There service proposition is outstanding. They go well beyond the norm. My experience ranges from pick up and re-delivery of ...
Marcy Gross is the most fabulous person to deal with for all our service needs! She truly is terrific, kind, nice and professional! We love her and wouldn't go anywhere else because of Marcy Gross!
Great experience from car buying to yearly maintenance. Bought my porsche from Will. Jake also help me along the way to making a perfect decision. Friendly and nice people. No attitude and down to earth. The maintenance crew is also great. Excellent service every time I bring my car for regular maintenance or winter prep. I would highly recommend Town Motor!
The people at Town really try to know their customers. Sales, service and management treat you like family. Doug, Marc and Jake are passionate guys, and there's a culture of continuing education, so they're a wealth of information, not just fast talkers like at other dealerships. I unconditionally recommend Town Motors.
Had a very positive experience from start-finish and even through ever y service at Town. The size of the dealership allows you to have a lots of attention from the sales rep. (Thanks Will!). The management is also very accessible and helps out when necessary. I would recommend any Manhattanites or local NJ residents to come down to Englewood and see what they can do for you. My family has purchased 2 cars from Town and we have all been thrilled. Will even came in on his day off to deliver a 911 for a special b-day.
This was my first porsche purchased at this dealership. Will and team was very friendly and easy to work with. The experience was exceptional. I hope purchase my next porsche from Town in the future.
I bought my first Porsche from Town. Will was my salesman. Nothing short of amazing. If I had a question at 11pm on a Saturday and sent him an email I got a response almost instantly. I was and still am impressed with him and the service at Town. A++++++++ Will.
This is my second Porsche with Town Motor, no complaints, William is a great guy, he is very professional, courteous, helpful and sincere, I ordered special color combination for my Boxster, William has been very helpful in going through every detail of the ordering process, all the costs were well explained. The boxster was delivered ahead of schedule, The whole process was smooth. William had also made some follow up calls after the car delivered !! This is great experience, People there at Town Porsche are not the so called " car salesmen " , they are professionals and friends !! I will ...
Last summer, on a Saturday morning I drove over a pothole on the turnpike on my way to Atlantic City - I wasn’t even 10 minutes into my 2+ hour drive when I was sitting on the shoulder with a blown out tire and a State Trooper setting up flares behind me. About 45 minutes later I was in the passenger seat of a flatbed headed to Town when I called Marcy to tell her what happened. Completely prepared to leave my car at the dealership, Marcy told me there was a chance they had a tire in stock - and as ...
5 star all the way. No pressure environment, very courteous and the team delivered whatever they promised ON TIME. Would highly recommend this place and specially sales rep named Preeth Kumar… he made the car buying experience just perfect. He was accommodating, knowledgeable (and when not sure about something he would get back with the correct answer), and patient – he explained the car buying and dealer prepping process very well to build the confidence needed in buying a pre-owned car.
I have followed Marcy from Audi to Porsche just to ensure excellent service of my automobiles. Marcy's service department is truly the definition of Custom Service. My repairs/service have always been completed on a timely basis and at fair prices. My main reason to continue favoring Porsche is my knowledge that any problem will be professionally handled by Marcy without any stress.
I purchased my Porsche from another dealer and found myself searching for a place to work with me. I met Marcy and my troubles were over. She not only ensured my car was taken care of but she did so with a very high degree of professionalism, was courteous and very great to work with. Thanks Vincent Ioia
I am an out of state customer (Ca.). I saw an online ad for the vehicle I was searching for. Having never purchased a car sight unseen I was somewhat nervous about the experience. I dealt solely with Will Gakos and could not be more satisfied. He was fair, straight forward, accessible, an made sure that my car was in "Showroom Shape" prior to shipping. My car departed the dealership during the holiday season. Will personally met the transport after hours to ensure a timely delivery. He stayed in touch with me through the entire purchasing and transport ...
People at Town Porsche are professional. They know what they are doing. No messing around, no hide and seek, no hassle. Nice and clean. I should say all comes down from the top, General Manager Marc Faraj. He speaks from client's perspective, and keeps his words. He started from bottom years ago, and has risen to the top by taking tremendous efforts to make things work. He earned it. He provides client friendliness. Will Gakos is the sales manager, a true professional with deep knowledge on products. He interacts with clients a lot, understands client's needs and provides ...
I just bought my first Porsche from Town and could not be happier! Preeth, Marc, Miguel and Jake went out of their way to make me happy and comfortable with my purchase. Each step of the process, from placing my initial order to making last minute changes to my order and eventually delivery were all handled exactly the way I would expect from a premium Porsche dealership. I even had a chance to meet Joseph, a service advisor, and Brian, a friendly and informative technician that performed the pre delivery inspection on my car. Top-notch service all around. I have ...
I'm a long time Porsche owner and had been toying with the idea of ordering a 2015 for fall delivery. It was May and I was in a lease that ran until September in a BMW I didn't really care for. I had built the car I wanted on the Porsche Web site then put it out online for a quote. I had also visited the dealer I'd previously bought 5 or 6 Porsche's from and as helpful as they are, for some reason they didn't take me seriously. Of the dealers who did respond, William Gakos of ...
First time I've ordered a car sight unseen. I've had some bad experiences from other local porsche dealers. I'm glad I went to town motors, Bill Gakos, made the purchase smooth and easy. Keep up the good work. I'll be back.
Town had a really bad reputation. So Town was my last place to call. Guess what? He was the nicest and no BS sales person I've even dealt with. So I bought two new Porsches from him 3 months apart. Maybe his offer is not the best (usually is) but at least you hear no BS from him. I've talked to other sales people at Town. Trust me, not all Town sales people are the same. Some are as bad as typical others. So I would say it's not Town. It's Will at Town. If he moves, ...
After having a bad experience at another porsche dealer I called Town and didn't know what to expect. I was so surprised because Doug was honest and extremely helpful. He was fair and honest with pricing and I couldn't have been happier with my purchase. I will buy from Doug again.
Town is the perfect Porsche dealership, just like my 911...small, personal and outstanding. Doug personifies Town. He makes a personal connection and is with you after you buy, making sure your service experience is as easy as your buying experience. He is extremely knowledgeable about Porsche. I found him extremely helpful in selecting the right options to ensure my Porsche was personalized to my driving expectations. I may own my 911 forever but if I should decide to buy another, I know Town and Doug will be my first and only stop....
Doug is a very professional car dealer. He was patient with me, and cares about his clients interest. Doug's price was fair, overall my experience with Doug was great.
I spend enough free time at the dealership to know that the sales and service team at Town are top notch. Doug goes above and beyond to make sure that you are not just satisfied with your experience, but that it is a memorable experience. Sending me pictures and video of my exhaust install is more than I could have asked for - and he did it without being asked. He is helpful and understands the concerns of a true car guy - it is not all about the sale for him. I am happy to recommend my closest friends ...
It is always very easy for someone to get on the Internet and bitch about a business, but rarely do folks take the time to give credit where credit is due. Buying a car is something I hate doing, so much so, that when I lost my car to "Sandy" I replaced it with a Harley. Fast forward to this past June when I decided I wanted a Porsche. After doing a search and seeing that Town Motors had the car I was looking for I cycled across the G W from Long Island and had a very ...
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