Customer Testimonials

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DealerRater Oct 20, 2020

We have had great experience purchasing new vehicles from Porsche Englewood. The salesman, George S Bautista, is the best salesman we have ever dealt with. He is courteous and patient, and helpful in every way. We also feel that we can trust him to get the best price for us. This is going to be our third Porsche and we highly recommend anybody who wants to purchase a Porsche to come to see George at Porsche Englewood!

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DealerRater Oct 10, 2020

I found my 911 on CarGurus, but I live 126 miles away so I needed to conduct my business online. Porsche Englewood was outstanding accommodating me. The salesman, John Lee was extremely helpful, explaining many details. He was most courteous, helpful, and he made me happy that I selected to do business with Porsche Englewood. He represents the dealership with great dignity and class. The presentation of my car delivery was top notch. So from start to finish it was a great experience. I heartily recommend Porsche Englewood to all would be Porsche buyers. Thank you John Lee, and thank you Porsche ...

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DealerRater Jun 3, 2020

Great experience with Jeremy in the service department. I had an issue that my 3rd party warranty wouldn’t cover. After some back-and-forth, he got them to cover the issues. Thank you again, Jeremy.

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DealerRater Dec 4, 2019

Excellent customer service - very good communications throughout the process. Accommodated request - and acquired the vehicle from another dealer --- no hassle and delivered as promised. Highly recommend Maurice (sales rep). Thanks, Alex

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DealerRater Sep 13, 2019

I have avoided working with dealers in the based on past experience with price gouging, uneven service and my lack of trust in their integrity. My recent experience with Town Porsche has forced me to completely reconsider my bias. My regular trusted mechanic was not able to diagnose or fix the issue with my car as he does not have the state of the art diagnostic tools which forced me to seek out service from a dealer on an expedited basis (needed the car for the weekend). My Manhattan based dealer confirmed my worst expectations with customer service that amounted ...

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DealerRater Aug 10, 2015

I recently leased a new 2016 Porsche Macan from Town Porsche The process went great - great price, great service, great car!! What more could you ask for. The entire process was seamless. In the market for a Porsche. I highly recommend you see Jonathan Wein at Town Porsche. Thanks Jonathan, Doug and Miguel for a great buying experience. Loving my new Macan!

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DealerRater Mar 26, 2015

Very Professional, clean, well organized, not pushy, Preeth, my sales guy is outstanding! Was at several Porsche dealerships, some felt "cold", but not this one!

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DealerRater Nov 26, 2014

I have been a happy, loyal customer of Town Motors Porsche since 2009. From the Management to Sales to Service, my experience with Town Motors Porsche has always been positive; I highly recommend this dealer to all Porsche enthusiasts. My most recent experience was the 2015 Macan Turbo purchase where I dealt with William Gakos in ordering the vehicle. Will's outstanding professionalism, attentiveness, and product knowledge certainly made my ordering process very smooth and easy from start to finish (approximately 3-4 months). Will is also very thorough and the level of service he provided was great; he also went the extra ...

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DealerRater Oct 12, 2014

They go above and beyond to make the service experience a pleasure. I wish they also worked on my other cars. I just make the call and they take care of the rest. As I thank all the staff for the great job, I especially like to point out Marcy and Tania for going the extra mile.

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DealerRater Sep 12, 2014

I have been dealing with this dealer for sales and service since 1998. I purchased two Audi Allroad there, and have both of my Porsche turbos serviced here presently. My service advisor, for all of these years, has been Marcy Gross. I was living in Fort Lee NJ when I first started dealing with Town. Now I live 100 miles away in the Hudson Valley. I STILL COME TO TOWN. Marcy is not simply a master service advisor. She is a service advocate. There is a big difference. Marcy not only makes certain that everything is repaired on my vehicle as I ...

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DealerRater Sep 8, 2014

I have been dealing with Town Posrche for more than 10yrs. Starting from the sales department which went down a little when Marc Faraj had briefly left the dealership but now that Marc's been back he has developed a strong sales team that is highly professional and extremely helpful. There are no games and the sales transaction cannot get easier. Service has always stayed strong because of their competent technicians and Marcy Gross who has always gone above and beyond. She pays special attention to detail and gets the car fixed properly in the first visit. Marcy makes it ...

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DealerRater Aug 30, 2014

Daniel Sene is outstanding. I am an out of state buyer and he made this transaction a pleasure. Daniel provided detailed videos, paint meter readings, verbal walk around of the car and even drove it for me and reported back quickly. The product that Town Motor delivered exceeded my expectations in all regards. I flew in, test drove, signed and was back on the road in under 1 hour. The price and product were the best I have seen and there was no pressure on upsell items. If you have a chance to do business there, I highly recommend them. I ...

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DealerRater Aug 30, 2014

Thanks for the help with the car. Marcy: you put up with me over and over and over. Takes dedication and patience. Keep up the good work.

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DealerRater Aug 27, 2014

My experience with Town Motor and especially Will was the smoothest and easiest transaction in purchasing a car. Will's service and professionalism was exceptional and still is. We tend to still bother him through email and he never fails with a quick response. I would highly recommend Will and the Town Motor experience.

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DealerRater Aug 25, 2014

Great...I'm a continued loyal customer. Delivery was seamless. I worked with Will mostly online. As a continued customer, I have trust in the dealership for service quality and integrity in the industry.

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DealerRater Aug 25, 2014

Everything is EXCELLENT!!! The service experience my husband and I received was simply excellent! We love the New Macan and so worth for the 3 months wait!!

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DealerRater Aug 19, 2014

I drove an hour from my house based on a phone call with Daniel Sene to buy my 2011 Porsche cayenne. Was the best thing I ever did even considering I have a Porsche dealership 15 minutes away from my house. This is my third Porsche and by far the best sales experience. Daniel Sene made me feel welcome from the word hello. He was so professional and made the process quick and easy. It felt as I was being advised more than sold, like I came with my brother to buy a car. I love my car and strongly recommend this ...

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DealerRater Aug 18, 2014

Marcy Gross makes it happen for me. She is the main reason for my outstanding review of your dealership. She is professional in every respect and makes me feel that I am her only client at the time of my visit. Truly 'one of a kind' person who is sensitive to my issues and understands the importance of getting it right the first time and being on time. Thank you Marcy. Regards, Ed

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DealerRater Aug 18, 2014

The brands sells itself. Porsche aficionados like myself expect new acquisitions to be priced fairly evenly among dealers. Aside from that momentary high one experiences when taking delivery of a new vehicle, what's most important is selecting a dealership is the level of satisfaction with the service department, including the personalized the care and attention that's given to you. I've owned over 15 vehicles, and without doubt,Town Motor's service department is the best I have encountered. There service proposition is outstanding. They go well beyond the norm. My experience ranges from pick up and re-delivery of ...

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DealerRater Aug 18, 2014

Marcy Gross is the most fabulous person to deal with for all our service needs! She truly is terrific, kind, nice and professional! We love her and wouldn't go anywhere else because of Marcy Gross!

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DealerRater Aug 17, 2014

Great experience from car buying to yearly maintenance. Bought my porsche from Will. Jake also help me along the way to making a perfect decision. Friendly and nice people. No attitude and down to earth. The maintenance crew is also great. Excellent service every time I bring my car for regular maintenance or winter prep. I would highly recommend Town Motor!

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DealerRater Aug 14, 2014

The people at Town really try to know their customers. Sales, service and management treat you like family. Doug, Marc and Jake are passionate guys, and there's a culture of continuing education, so they're a wealth of information, not just fast talkers like at other dealerships. I unconditionally recommend Town Motors.

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DealerRater Aug 13, 2014

Had a very positive experience from start-finish and even through ever y service at Town. The size of the dealership allows you to have a lots of attention from the sales rep. (Thanks Will!). The management is also very accessible and helps out when necessary. I would recommend any Manhattanites or local NJ residents to come down to Englewood and see what they can do for you. My family has purchased 2 cars from Town and we have all been thrilled. Will even came in on his day off to deliver a 911 for a special b-day.

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DealerRater Aug 13, 2014

This was my first porsche purchased at this dealership. Will and team was very friendly and easy to work with. The experience was exceptional. I hope purchase my next porsche from Town in the future.

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DealerRater Aug 13, 2014

I bought my first Porsche from Town. Will was my salesman. Nothing short of amazing. If I had a question at 11pm on a Saturday and sent him an email I got a response almost instantly. I was and still am impressed with him and the service at Town. A++++++++ Will.

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DealerRater Aug 11, 2014

This is my second Porsche with Town Motor, no complaints, William is a great guy, he is very professional, courteous, helpful and sincere, I ordered special color combination for my Boxster, William has been very helpful in going through every detail of the ordering process, all the costs were well explained. The boxster was delivered ahead of schedule, The whole process was smooth. William had also made some follow up calls after the car delivered !! This is great experience, People there at Town Porsche are not the so called " car salesmen " , they are professionals and friends !! I will ...

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DealerRater Aug 8, 2014

Last summer, on a Saturday morning I drove over a pothole on the turnpike on my way to Atlantic City - I wasn’t even 10 minutes into my 2+ hour drive when I was sitting on the shoulder with a blown out tire and a State Trooper setting up flares behind me. About 45 minutes later I was in the passenger seat of a flatbed headed to Town when I called Marcy to tell her what happened. Completely prepared to leave my car at the dealership, Marcy told me there was a chance they had a tire in stock - and as ...

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DealerRater Aug 8, 2014

5 star all the way. No pressure environment, very courteous and the team delivered whatever they promised ON TIME. Would highly recommend this place and specially sales rep named Preeth Kumar… he made the car buying experience just perfect. He was accommodating, knowledgeable (and when not sure about something he would get back with the correct answer), and patient – he explained the car buying and dealer prepping process very well to build the confidence needed in buying a pre-owned car.

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DealerRater Aug 8, 2014

I have followed Marcy from Audi to Porsche just to ensure excellent service of my automobiles. Marcy's service department is truly the definition of Custom Service. My repairs/service have always been completed on a timely basis and at fair prices. My main reason to continue favoring Porsche is my knowledge that any problem will be professionally handled by Marcy without any stress.

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DealerRater Aug 8, 2014

I purchased my Porsche from another dealer and found myself searching for a place to work with me. I met Marcy and my troubles were over. She not only ensured my car was taken care of but she did so with a very high degree of professionalism, was courteous and very great to work with. Thanks Vincent Ioia

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DealerRater Aug 8, 2014

I am an out of state customer (Ca.). I saw an online ad for the vehicle I was searching for. Having never purchased a car sight unseen I was somewhat nervous about the experience. I dealt solely with Will Gakos and could not be more satisfied. He was fair, straight forward, accessible, an made sure that my car was in "Showroom Shape" prior to shipping. My car departed the dealership during the holiday season. Will personally met the transport after hours to ensure a timely delivery. He stayed in touch with me through the entire purchasing and transport ...

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DealerRater Aug 7, 2014

People at Town Porsche are professional. They know what they are doing. No messing around, no hide and seek, no hassle. Nice and clean. I should say all comes down from the top, General Manager Marc Faraj. He speaks from client's perspective, and keeps his words. He started from bottom years ago, and has risen to the top by taking tremendous efforts to make things work. He earned it. He provides client friendliness. Will Gakos is the sales manager, a true professional with deep knowledge on products. He interacts with clients a lot, understands client's needs and provides ...

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DealerRater Aug 6, 2014

I just bought my first Porsche from Town and could not be happier! Preeth, Marc, Miguel and Jake went out of their way to make me happy and comfortable with my purchase. Each step of the process, from placing my initial order to making last minute changes to my order and eventually delivery were all handled exactly the way I would expect from a premium Porsche dealership. I even had a chance to meet Joseph, a service advisor, and Brian, a friendly and informative technician that performed the pre delivery inspection on my car. Top-notch service all around. I have ...

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DealerRater Aug 6, 2014

I'm a long time Porsche owner and had been toying with the idea of ordering a 2015 for fall delivery. It was May and I was in a lease that ran until September in a BMW I didn't really care for. I had built the car I wanted on the Porsche Web site then put it out online for a quote. I had also visited the dealer I'd previously bought 5 or 6 Porsche's from and as helpful as they are, for some reason they didn't take me seriously. Of the dealers who did respond, William Gakos of ...

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DealerRater Aug 6, 2014

First time I've ordered a car sight unseen. I've had some bad experiences from other local porsche dealers. I'm glad I went to town motors, Bill Gakos, made the purchase smooth and easy. Keep up the good work. I'll be back.

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DealerRater Aug 6, 2014

Town had a really bad reputation. So Town was my last place to call. Guess what? He was the nicest and no BS sales person I've even dealt with. So I bought two new Porsches from him 3 months apart. Maybe his offer is not the best (usually is) but at least you hear no BS from him. I've talked to other sales people at Town. Trust me, not all Town sales people are the same. Some are as bad as typical others. So I would say it's not Town. It's Will at Town. If he moves, ...

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DealerRater Aug 5, 2014

After having a bad experience at another porsche dealer I called Town and didn't know what to expect. I was so surprised because Doug was honest and extremely helpful. He was fair and honest with pricing and I couldn't have been happier with my purchase. I will buy from Doug again.

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DealerRater Aug 5, 2014

Town is the perfect Porsche dealership, just like my 911...small, personal and outstanding. Doug personifies Town. He makes a personal connection and is with you after you buy, making sure your service experience is as easy as your buying experience. He is extremely knowledgeable about Porsche. I found him extremely helpful in selecting the right options to ensure my Porsche was personalized to my driving expectations. I may own my 911 forever but if I should decide to buy another, I know Town and Doug will be my first and only stop....

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DealerRater Aug 5, 2014

Doug is a very professional car dealer. He was patient with me, and cares about his clients interest. Doug's price was fair, overall my experience with Doug was great.

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DealerRater Aug 4, 2014

I spend enough free time at the dealership to know that the sales and service team at Town are top notch. Doug goes above and beyond to make sure that you are not just satisfied with your experience, but that it is a memorable experience. Sending me pictures and video of my exhaust install is more than I could have asked for - and he did it without being asked. He is helpful and understands the concerns of a true car guy - it is not all about the sale for him. I am happy to recommend my closest friends ...

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DealerRater Aug 4, 2014

It is always very easy for someone to get on the Internet and bitch about a business, but rarely do folks take the time to give credit where credit is due. Buying a car is something I hate doing, so much so, that when I lost my car to "Sandy" I replaced it with a Harley. Fast forward to this past June when I decided I wanted a Porsche. After doing a search and seeing that Town Motors had the car I was looking for I cycled across the G W from Long Island and had a very ...

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DealerRater Mar 25, 2014

Whether you are in the NJ area or live elsewhere, I strongly suggest you call Doug Avella for your Porsche needs. Doug is a real car guy that knows the product inside and out. Doug was very patient with me, never pushy or aggressive and truly cares about his clients. The car I was interested in did not have parking sensors which was very important as I park in NYC and other places and that makes this option necessary. Doug gladly had sensors added and also added a back up camera as well. Before I was 100% on the car, Doug ...

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DealerRater Mar 23, 2014

I received outstanding service from Doug. This was my first porsche and he spent over 2 hours showing me all aspects of the car, had the technician put the car on the lift and then actually test drove. The price was fair and my experience was great.

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DealerRater Mar 16, 2014

The entire team was extremely professional and polite. My lead salesperson, Doug Avella, was exceptional on all fronts. He did an excellent job explaining the various options and user interfaces on the car and was both commercial and trustworthy. I look forward to continuing my relationship with Doug and the rest of the team and would recommend them highly to any friend.

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DealerRater Feb 25, 2014

Jake was a pleasure to work with. He was very knowledgeable and I never felt pressured. I came over to Town Porsche after some very positive experiences at Town Audi and Jake was highly recommended by the Audi management. I would not hesitate to recommend him to anyone looking for a Porsche.

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DealerRater Feb 22, 2014

Excellent customer service and the nicest salesmen I've meet in a while!! Not pushy at all!! Far exceeded my expectations!! Great place to go!

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DealerRater Jan 13, 2014

I just moved to Englewood and the entire dealership from service to sales made me feel like family. What a great place: responsive, knowledgeable, fair, friendly and a great product.

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DealerRater Dec 29, 2013

Marc and his team at Town are consummate professionals and make the complexities of purchasing and owning high performance vehicles feel simple. While anyone nowadays can find themselves competitive pricing on any vehicle, this team instills loyalty and trust through every interaction - not only to the dealership but also to the brand - and that is priceless. For myself and their other customers I've come to know, Marc and team have removed any reason to look elsewhere (even after my own move 300 miles away), because they simply understand your needs, the vehicles they represent, and the art of ...

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DealerRater Jun 28, 2013

It's a wonderful experience to deal with Daniel. He took the time to check the car with me, and went over all the features during delivery. I will recommend this dealer ship and Danial to anyone who wants to have a enjoyable, pressure free shopping experience.

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DealerRater Jun 7, 2013

Daniel made the whole process very easy for us. Very professional and at the same time very easy to talk to. The team did an awesome job presenting the vehicle and did an even better job preparing the vehicle for us at the end of the sale. Very pleased doing business with these guys!

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DealerRater May 31, 2013

Marc was the absolute man! I've never had such a positive experience at a dealership. Both sales and parts. He knew everything there was to know about the brand and most importantly to me the community. Can't speak highly enough about him and everyone else at the dealership.

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DealerRater May 31, 2013

Marc is a true professional, highly educated and goes above and beyond his responsibilities. There is no one like him in the industry. As I am a busy physician, Marc has offered to pick up my Porsche from the hospital and have it serviced and returned. I will continue to lease my future Porsches from Marc at Towne.

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DealerRater Oct 3, 2012

I have had great experiences at Town Porsche. From a great sales manager now general manager (Marc Faraj), to a friendly finance manager (Jake Semon), and finally if not most importantly a great service manager (Marcy Gross) my experience has always been smooth and efficient. After working out the details with my purchase, Marcy has been great in service. Having Porsches as loaner cars makes me happy as I get to try out other cars than my Cayenne S.

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DealerRater Oct 3, 2012

Great staff, excellent service team and really an outstanding GM. I've dealt with a few dealerships in the Tri state area and Towne is the best in the business. Thanks for all that you've done, signed one happy customer!

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DealerRater Sep 2, 2012

I had a very positive experience with this dealership,dropping in on the dealership on the recommendation of my friends who live nearby. I was unable to complete the sale given that I was from out of state, however, the staff including Julie Aquilino, the sales manager, treated me very well and took me on a test drive on all the cars I was considering buying. The staff members were all upfront, knowledgeable and professional. There was no hard-sell and they took time to explain everything, even when there was no possible pending sale. Even the service center personnel were ...

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DealerRater Oct 9, 2011

My son and I walked into Town Porsche to have a "look see". I've always wanted a Porsche, so while on my way to the Mercedes Dealer down the street from them we decided to go in. It seemed very welcoming at first impression, we were met with a big hello as soon as we walked in the door. We were offered something to drink ( my son had an apple juice) and was introduced to the Sales Manager. Needless to say it was nice dealing with a manager. That made me feel exceptionally comfortable. She knew everything ...

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