I began doing business with Porsche Englewood for the past couple years and it’s been nothing short of exceptional. They make me feel like family there, the staff is great, the service is great….truly what a Porsche dealership experience should be like. I absolutely recommend anyone to go there if you’re looking for a vehicle.
They re-defined the dealership experience for me! I will enthusiastically recommend the dealership. Customer service experience was very professional and has been consistently so. The facilities are very welcoming.
Clean, on point, detailed. They even had my car inside when I arrived. I got better service here than the dealer I purchased the car from.
Just had a great experience with new vehicle purchase from Porsche Englewood. Have bought from other Porsche dealers in NJ and experience at Englewood has been the best. Sales advisors are true enthusiasts and knowledgeable about the brand and made ordering and delivery buttery smooth. Great attention to detail. Kept me updated throughout the process from spec to order to build to delivery. Also, helped arrange pre-delivery detailing of the car. Nice touch was some swag for my kids at delivery. If you're buying a Porsche because you love the brand and are an enthusiast, the people at Englewood ...
I needed some servicing performed on my Porsche but had never been to this dealership for service before. Not knowing the procedure I drove directly to the Service Facility which unbeknownst to me is not where I should have gone. The drop off point is the main showroom on Grand Ave. I got out of my car and obviously looking a bit lost, a friendly technician named Carlos greeted me. Carlos was a gentleman and hugely helpful. He explained “the ropes” to me and then instead of making me drive my Porsche back to the Grand Ave location, he said ...
My experience of more than 5 years with this dealership has been favorable and satisfactory in all facets of our relationship. It is a professional organization that is customer-oriented and delivers a quality product.
Have to say Rodger from Porsche of Englewood made my first experience at this dealership tough to beat. From facilitating my early am drop off, providing me sincere vehicle updates to then finally the pick up. He was able to magically pull everything together and completed within several days. Thank you Rodger.
Bought my Porsche at another dealership and brought it here to get serviced. The customer service was absolutely phenomenal. I'd definitely recommend this dealership to anyone just based off of this experience.
Adam was fantastic! From the trade-in to my existing vehicle to delivery of my new one, the whole process was straight forward and easy. I highly recommend.
I live on the West Coast and this Porsche dealer situated on the East Coast, so all our communication had to be via texts, emails or phone calls. Adam Solomon my salesman and his manager William Gakos were very responsive to all of my questions and inquiries. I had to rely on them to basically inspect the vehicle for me because the vehicle had some miles. They not only gave me a very honest appraisal and inspection with follow up photographs to assure me that it was indeed a very clean car. I highly recommend this dealership and the above ...
It was a very satisfying service with oil change and interior detail. The whole process was very smooth and even the facility was super clean and the staff very courteous and professional. Thanks Fara
This is my second purchase from George at this dealership! He's truly an asset to their team... Knows the brand well and delivers a customer service that's second to none!
Great experience taking delivery of a new car recently at Porsche Englewood. George, Will, Jeff, and Roger went above and beyond to make for a smooth transaction. Reasonable deals to be had here as well despite COVID craziness, adding value to personable service. Would definitely purchase my next car (or four) with them. Also, check out the beautiful 912 in their brand new showroom!
Maurice was very nice and detail oriented, helped to smooth out the buying process. We will definitely return for our next porsche at porsche englewood
Had a wonderful experience at the service office. People are professional and friendly. The new office is great. The time I had to wait was about 1.5 hours for maintenance. But the time passed very quickly.
Fara was exceptional. She was very organized, prepared and patient with my service request. The place was immaculate and everything was top notch. Highly recommended.
Have been a Town Porsche client for about 15 years. Always a pleasure dealing with everyone here . From management to financing, to service - everyone is always warm hearted
Fara at the service dept is very good. Fast ,accurate and great follow up. The new building is beautiful and state of the art. Very happy with this dealership.
helpful and knowledgeable easy to communicate with working in a timely manner service team was at every point communicating all the steps and process of the work being performed on my vehicle excellent service looking forward to purchasing my next vehicle from them
This was my first visit to the Englewood branch of Porsche. The service was great, people were respectful and kept me updated. I will definitely make this the place to go for all my car needs
My order came in earlier than expected . Brand new show room . it is always a pleasure to buy new Porsches from Town. Both financing and PPF arrangement are perfect and seamless. .
Everything went well. Dealership in the process of construction/upgrades of its facility.
This is a high quality dealership. All of my experiences reflect that.
Great team helped me with all my needs !! These guys always go above and beyond!!!
My local Porsche dealership - high quality customer service, quality repair and great communication are most appreciated and delivered!
My car was serviced at the Audi dealership, because the Porsche dealership is undergoing renovation. Service advisor and staff were all very helpful, explained everything thoroughly, , and everyone was polite, even though the facility was very busy.
Farrah was the best exceptional service. I will never go back to Manhattan Porsche dealer again they are the worse.
We have had great experience purchasing new vehicles from Porsche Englewood. The salesman, George S Bautista, is the best salesman we have ever dealt with. He is courteous and patient, and helpful in every way. We also feel that we can trust him to get the best price for us. This is going to be our third Porsche and we highly recommend anybody who wants to purchase a Porsche to come to see George at Porsche Englewood!
I found my 911 on CarGurus, but I live 126 miles away so I needed to conduct my business online. Porsche Englewood was outstanding accommodating me. The salesman, John Lee was extremely helpful, explaining many details. He was most courteous, helpful, and he made me happy that I selected to do business with Porsche Englewood. He represents the dealership with great dignity and class. The presentation of my car delivery was top notch. So from start to finish it was a great experience. I heartily recommend Porsche Englewood to all would be Porsche buyers. Thank you John Lee, and thank you Porsche ...
Total appreciation process from Marcy Gross.. Thank you again.
I have been a customer of Town Porsche for a number of years and I am still a returning customer. Great service.
My experience at Town Porsche has always been excellent, especially thanks to Robin and Danielle along with Will Gako and the others there at Town. Thanks for for the service and work you all do there.
Second time that we buy a Porche and each time our experience and expectations has been fully completed.
George Bautista at Town Porsche was very helpful making the order, purchase and delivery of the my new Taycan a great experience, especially since I live on the west coast! Even small details like shipping the electrical charging system ahead the car allows me to be ready to go when the car arrives. I can hardly wait to see the it and drive it!
Great experience with Jeremy in the service department. I had an issue that my 3rd party warranty wouldn’t cover. After some back-and-forth, he got them to cover the issues. Thank you again, Jeremy.
They have the best service facility in the Tri-State area -- no one else comes close. Marcy, Kevin, Andrew and the rest of the service team are the only ones I would trust with a Porsche.
Excellent customer service - very good communications throughout the process. Accommodated request - and acquired the vehicle from another dealer --- no hassle and delivered as promised. Highly recommend Maurice (sales rep). Thanks, Alex
My experience with Town Porsche was excellent . My salesperson George Batista was very professional. He took me on a beautiful test drive which made my decision very helpful. would recommend this dealership to my friends
Excellent experience. Will never go to another Porsche Dealer again. I have found my home.
I wish the airlines could take a lesson from Marcy. Soooo punctual. Excellent service All the bells and whistles of a fine concierge
This is my second visit to this dealership and I will continue to return. The main reason for this is my service advisor Marci. She was incredibly easy to deal with, friendly and accommodating. This is at a level that I haven't experienced in any dealership ever. The service here is leaps and bounds above the other Porsche center in NNJ. I cannot say enough great things about Marci.
The standard of excellence exemplifies the service department at town motors. As always Danielle and Marcy provide A service you are lucky to have them
I have avoided working with dealers in the based on past experience with price gouging, uneven service and my lack of trust in their integrity. My recent experience with Town Porsche has forced me to completely reconsider my bias. My regular trusted mechanic was not able to diagnose or fix the issue with my car as he does not have the state of the art diagnostic tools which forced me to seek out service from a dealer on an expedited basis (needed the car for the weekend). My Manhattan based dealer confirmed my worst expectations with customer service that amounted ...
Town Porsche in Englewood is the place to go if you need any service and you should ask for Marcy Gross she is amazing. This week I brought in my car for some minor service and even though I didnt book a loaner once Marcy saw that there are some delays she arranged a car for me on the spot so I can go to my office. During the day I got updates on the status of my car and the following morning Marcy was there to ensure my Porsche is fully serviced, clean and ready to go. Five stars ...
Andrew and Danielle in the Porsche Service Dept. must be the best people in the automobile business. They have cared for my 2016 Macan S since new and have helped me keep it in excellent condition and perfect working order. Many thanks!
I am a returning customer to Town Porsche, they treat me with professionalism and understand my needs. I trust this dealer and service department
The work and service done to my vehicle was exceptional I highly recomend them.
I had very specific requirements and wanted to custom order my new Cayenne. Allie Dudko of Town Motors did an excellent job advising me about how to spec my car and handled the whole process with Porsche in Germany. She also expertly handled my trade-in and although she told me how long the process would take, much to my pleasant surprise, the Cayenne arrived a month earlier than she had indicated. Town Motors was truly exceptional and we will definitely be buying any future Porsche's from them; Allie and Town Porsche exceeded my already high expectations.
Great service from my service representatives Marcy
Will Gakos did a great job, buying a car out of state is scary, He made the process much easier. Always called or emailed me back on a timely basis.
As always, outstanding service provided by Town service team. Thank you.
Maurice did an excellent job selling me the vehicle, explaining its' features and making it an enjoyable experience. Thanks for the great experience!
I REAL RECOMMEND THIS DEALER TO MY FREIND,,THANK YOU..DANIELLE GALLUCCI..
Marci is the best. There are few people in a sales aspect that i deal with that have what she has.
Danielle and Marcy are always the most helpful people EVER!!!!!
Tony Martins was great to work with and very sensitive to my needs.
Customer service was very professional and service was done on time.
I had to squeeze in my service call before and unanticipated trip out of the area. Town motors accommodated my need, got the car ready for me early and did a great job.
They are the absolute best in customer service and quality of work. I actually changed Porsche Dealer locations because of the warm reception I received from Town Porsche!
I recently found a CPO Cayenne from the Porsche website that was for sale at Town Motors Porsche in Englewood, New Jersey. I am from Minneapolis Minnesota. This is over 1,250 miles away. So, not only was the thought of going all that way to find out that the car might not have been what I was looking for in the back of my mind, but I was also going to be driving out my Lexus to trade in. Vince Russotto was the salesman who answered the phone when I called in asking questions about the Porsche. I explained to him ...
Always a pleasure servicing my car with Town Porsche
Their service is excellent and fully satisfactory. And my has been returned to my garage.
3rd car with the same dealership. Everyone there is nice, particularly the service department.
Bought several car in the past. Always treated wellGood people, fair deals. Would highly recommend to any potential car buyer.
The personnel was very professional and personal (at the same time). They were listening and very responsive ! I was able to get a loaner and my car was completed within promised time! Highly recommended! Thanks.
Great service oriented place Everyone was nice and helpful. Very efficient.
Best salesman Ive ever dealt with in George Bautista. He was welcoming, Attentive, honest, knowledgeable, low pressure and knew the Porsche lineup Backwards and forwards. As a 35 year loyal customer of Benzel Busch, having Leased over 12 cars from them, it took a lot to make me feel comfortable to even Think about changing to another brand. George successfully did it in spades. I bought A Macan for cash and yesterday returned the following day and leased a booster s For my wife! So far, Im loving both cars!
Great place with a great customer service and sales people. Always helpful to fulfill your needs. Thanks
Danielle, was great. I brought my car in for a dent repair which Danielle managed through an outside vendor. She made everything easy, the initial estimate, scheduling the work, getting me transportation, back and forth from the dealership, etc.. Overall communication and customer service were exceptional. kudos, Danielle.
Service Manager Marcy Gross is the best -- she always appreciates the value of my time, she knows me well, she understands how seriously I take the service and maintenance of my car, she's honest and fair, and she treats us like family. Bought this car at Town 10 years ago and it's been my only Porsche dealership since! (Rich in Parts is also terrific, as is Will Gakos in Sales.) Keep up the great work!
Having my car serviced is always a pleasure because of Marcy. We have a long established relationship and I always enjoy the personal service I receive. Marcy is the reason I keep coming back to Town Porsche even though I have a Porsche dealership closer to my home.
I'd like to mention Danielle Gallucci who is the service advisor at Town Motors. She is exceptional and recommend her highly. I've always had a great experience when Danielle is involved with my auto needs. I would also add that the service mechanics there are highly qualified.
I had my car serviced. Danielle is great shes very helpful and she delivered my car to my house.Great Service!!!
MY EXPERIENCE WITH TOWN MOTORS PORSCHE WAS EXCELLENT. WOULD RECOMMEND THIS DEALERSHIP
Everyone at the dearlership makes it easy for me as a customer. Just perfect, no issues, thanks Guys
outstanding customer service - picked me up and dropped me off all in one day without missing work. Appreciate Danielle who arranged it all.
A very pleasant experience...as always the ladies that run the service area were attentive and the car was completed on time...great coffee, WiFi, etc. Tony
Buying a preowned 17 911S, sight unseen, from a dealer on the other side of the country takes a leap of faith and a high level of confidence in that dealer. George Bautista, Sales Associate, at Town Porsche provided that level of trust. He was very professional from the beginning phone contact throughout the negotiation process. George answered all questions and providing supporting documents and close-up videos. He simplified the purchase by coordinating excellent closed-side transportation and arranging for home-state registration. My experience with George Bautista and Town Porsche was first-class.
I have my cars awhile. When I bring in for service I am always greeted with a nice smile and efficient planning. The loaner cars are good and the service to my car is always professional.
Marcy took care of me as usual as did the parts person.
I brought my car to Town Motors Porsche after being rear-ended causing damage to my Cayenne which I had purchased there in April. Marcy in the Service Department was fantastic--she handled/coordinated everything between the auto body shop they use and the insurance company and I was not responsible for a thing. Most importantly, my car looked as great as new when the repair was finished. While I certainly would have preferred never having to need auto body repair at all, I could not be happier with the process and the end result!!
Experience was great. I worked with Wil who was extremely helpful and accommodating. I definitely recommend working with Town for your Porsche purchase.
great service all around....................................................................................................
Great experience. Just the latest. Knowledgeable, pleasant, friendly and transparent group of professionals.
Service is always outstanding, and so are the people at the dealership. I always feel like family. I have been a customer for twelve years. I wouldn't go anywhere else for a car or for service.
I recently leased a new 2016 Porsche Macan from Town Porsche The process went great - great price, great service, great car!! What more could you ask for. The entire process was seamless. In the market for a Porsche. I highly recommend you see Jonathan Wein at Town Porsche. Thanks Jonathan, Doug and Miguel for a great buying experience. Loving my new Macan!
Very Professional, clean, well organized, not pushy, Preeth, my sales guy is outstanding! Was at several Porsche dealerships, some felt "cold", but not this one!
I have been a happy, loyal customer of Town Motors Porsche since 2009. From the Management to Sales to Service, my experience with Town Motors Porsche has always been positive; I highly recommend this dealer to all Porsche enthusiasts. My most recent experience was the 2015 Macan Turbo purchase where I dealt with William Gakos in ordering the vehicle. Will's outstanding professionalism, attentiveness, and product knowledge certainly made my ordering process very smooth and easy from start to finish (approximately 3-4 months). Will is also very thorough and the level of service he provided was great; he also went the extra ...
They go above and beyond to make the service experience a pleasure. I wish they also worked on my other cars. I just make the call and they take care of the rest. As I thank all the staff for the great job, I especially like to point out Marcy and Tania for going the extra mile.
I have been dealing with this dealer for sales and service since 1998. I purchased two Audi Allroad there, and have both of my Porsche turbos serviced here presently. My service advisor, for all of these years, has been Marcy Gross. I was living in Fort Lee NJ when I first started dealing with Town. Now I live 100 miles away in the Hudson Valley. I STILL COME TO TOWN. Marcy is not simply a master service advisor. She is a service advocate. There is a big difference. Marcy not only makes certain that everything is repaired on my vehicle as I ...
I have been dealing with Town Posrche for more than 10yrs. Starting from the sales department which went down a little when Marc Faraj had briefly left the dealership but now that Marc's been back he has developed a strong sales team that is highly professional and extremely helpful. There are no games and the sales transaction cannot get easier. Service has always stayed strong because of their competent technicians and Marcy Gross who has always gone above and beyond. She pays special attention to detail and gets the car fixed properly in the first visit. Marcy makes it ...
Daniel Sene is outstanding. I am an out of state buyer and he made this transaction a pleasure. Daniel provided detailed videos, paint meter readings, verbal walk around of the car and even drove it for me and reported back quickly. The product that Town Motor delivered exceeded my expectations in all regards. I flew in, test drove, signed and was back on the road in under 1 hour. The price and product were the best I have seen and there was no pressure on upsell items. If you have a chance to do business there, I highly recommend them. I ...
Thanks for the help with the car. Marcy: you put up with me over and over and over. Takes dedication and patience. Keep up the good work.
My experience with Town Motor and especially Will was the smoothest and easiest transaction in purchasing a car. Will's service and professionalism was exceptional and still is. We tend to still bother him through email and he never fails with a quick response. I would highly recommend Will and the Town Motor experience.
Great...I'm a continued loyal customer. Delivery was seamless. I worked with Will mostly online. As a continued customer, I have trust in the dealership for service quality and integrity in the industry.
Everything is EXCELLENT!!! The service experience my husband and I received was simply excellent! We love the New Macan and so worth for the 3 months wait!!
I drove an hour from my house based on a phone call with Daniel Sene to buy my 2011 Porsche cayenne. Was the best thing I ever did even considering I have a Porsche dealership 15 minutes away from my house. This is my third Porsche and by far the best sales experience. Daniel Sene made me feel welcome from the word hello. He was so professional and made the process quick and easy. It felt as I was being advised more than sold, like I came with my brother to buy a car. I love my car and strongly recommend this ...
The brands sells itself. Porsche aficionados like myself expect new acquisitions to be priced fairly evenly among dealers. Aside from that momentary high one experiences when taking delivery of a new vehicle, what's most important is selecting a dealership is the level of satisfaction with the service department, including the personalized the care and attention that's given to you. I've owned over 15 vehicles, and without doubt,Town Motor's service department is the best I have encountered. There service proposition is outstanding. They go well beyond the norm. My experience ranges from pick up and re-delivery of ...
Marcy Gross makes it happen for me. She is the main reason for my outstanding review of your dealership. She is professional in every respect and makes me feel that I am her only client at the time of my visit. Truly 'one of a kind' person who is sensitive to my issues and understands the importance of getting it right the first time and being on time. Thank you Marcy. Regards, Ed
Marcy Gross is the most fabulous person to deal with for all our service needs! She truly is terrific, kind, nice and professional! We love her and wouldn't go anywhere else because of Marcy Gross!